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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Amazing experience

Amazing experience always offer the best deals and great with personalised offers. Reviewed on: 14th January 2025

Easy assistance with no pressure.

Easy assistance with no pressure. Reviewed on: 14th January 2025

Fast and reliable when you need a loan

Fast and reliable when you need a loan Reviewed on: 14th January 2025

Simple and very efficient service.

Simple and very efficient service, excellent communication throughout. Reviewed on: 14th January 2025

Very easy to deal with ,professional service

Very easy to deal with ,professional service Reviewed on: 14th January 2025

Lowering your debt outgoings

Applied for a loan all criteria was clearly explained quick decision, transfer of funds as directed, notice of direct debit arranged with no problems encountered.Ongoing frequent updates provided Reviewed on: 14th January 2025

Try them honestly I've not looked back since joining

Since joining Zopa a few years ago they've gone from strength to strength. I've never had any issues their rates are great and offers are amazing I'd recommend them highly Reviewed on: 14th January 2025

Great service easy to use

Great service easy to use and the app helps you manage it all easily Reviewed on: 14th January 2025

Very simple process to apply for a loan.

Very simple process to apply for a loan. Easy to complete on line and once accepted money very for a loan the money was very quickly put into the bank. Reviewed on: 14th January 2025

Excellent loan provider

Zopa were recommended to me by my brother who also had a loan. The application was very straight forward, with the decision being provided by email within an hour or two. The app is very straight forward to use, detailing all my repayments and the balance remaining on my loan. Reviewed on: 14th January 2025

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