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Zopa: Personal loan reviews

4.91
Based on 69,090 reviews, last reviewed 13th Jun 2026
63% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Found Zopa to be good value for money a few years back. Found Zopa to be good value for money a few years back. But now the rates are not as competitive Reviewed on: 13th June 2026
Teri Barker's avatar
Teri Barker

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

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Zopa Personal loan reviews (69090)

Very easy to use the app and keeps me informed of my...

5
Very easy to use the app and keeps me informed of my balance regularly Reviewed on: 10th January 2024

Fabulous, quick, easy and fuss free.

5
I haven't had to call customer service so its unfair to rate, but the fact that I haven't needed to call is definitely a positive so yes on this basis they're good. Everything's done online very fast decision fast payment. Always take dd on time no fuss. Fantastic. Reviewed on: 10th January 2024

The whole process was simple

5
The whole process was simple and easy to understand. It was also fast with no unnecessary hassle. Reviewed on: 10th January 2024

Straight forward, no nonsense application.

5
Easy process to set up personal loan. App is brilliant everything in one place. Reviewed on: 10th January 2024

No fuss application, good rates, web site easy to use.

5
No fuss application, good rates, web site easy to use. Reviewed on: 10th January 2024

Excellent Service

5
I have found the experience with Zopa uncomplicated to set up and customer service excellent and system user friendly which has meant I have been back a few times now. Reviewed on: 10th January 2024

Definitely 5 star

5
Had two personal loans. No fuss or hassle. Straightforward online application. Money immediately released. Couldn't have been easier. Reviewed on: 10th January 2024

Zopa who else

5
Zopa was easy to apply along with a quick decision, easy to understand pay back reasonable. Customer Support is excellent. Reviewed on: 10th January 2024

Very easy and straightforward application Excellen...

5
Very easy and straightforward application Excellent service.. quick and informative Reviewed on: 10th January 2024

5 Star Service

5
Process was super fast from applying to money being transferred to bank account. Reviewed on: 10th January 2024

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