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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (67211 reviews)

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4.94

Based on 67,211 reviews, last reviewed 19th Jan 2026

64367% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very quick, fair, easy to use, quick to pay out and... Very quick, fair, easy to use, quick to pay out and easy to settle, also great incentives like money back for a loan taken out within 60 days of settl... Read more Reviewed on: 19th January 2026

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (67211)

Review of the Zopa, Personal loan:

Simple and easy app and positive customer support with a query.

Simple and easy application process. Instant decision and money available in 2 hours. Positive subsequent interaction with customer Services with a query. Reviewed on: 20th March 2021

Quick and easy process - efficiently dealt with appl...

Quick and easy process - efficiently dealt with application Reviewed on: 17th January 2026

Simple and fast!

Great communication, quick decision, easy access via app. Reviewed on: 17th January 2026

Excellent loan service, app works well, everything t...

Excellent loan service, app works well, everything transparent. Reviewed on: 17th January 2026

Loan Process

When I applied for a loan the whole process was quick and easy to follow and any questions were answered quickly and easy to understand. Reviewed on: 17th January 2026

Zopa is so easy and helpful with any requirements.

Zopa is so easy and helpful with any requirements. They offer a range of services and was really helpful on the phone with a query I had. Reviewed on: 17th January 2026

No quibbles applying

Very easy to apply quick response Reviewed on: 17th January 2026

Happy customer

All the customer service staff seem friendly and professional, and the app is super simple to use. I honestly can’t fault Zopa, I would highly recommend Reviewed on: 17th January 2026

Experience was good I apply and it’s was easy after...

Experience was good I apply and it’s was easy after with app to manage loan Reviewed on: 17th January 2026

Zopa is a great bank.

Zopa is a great bank. Their customer service is excellent—responsive, helpful, and easy to deal with. I’ve had a very positive banking experience overall. Reviewed on: 17th January 2026

Very good interaction and dealt with very efficiently.

Very good interaction and dealt with very efficiently.. Reviewed on: 17th January 2026

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