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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65249)

Review of the Zopa, Personal loan:

Great easy service

So simple to apply no nonsense easy to use and understand, was quick to apply and even quicker responses, if successful your money was in the account almost immediately, you can't fault that,allows you to do whatever you wanted the loan for almost immediately, can't argue with facts Reviewed on: 16th April 2021

Fast and efficient

simple , straight forward, got what and when I asked, no fuss and no constant contacts, great service, easy and safe on line, phone contact straightforward , person focused. Reviewed on: 24th April 2025

Online application was quick once I sent all require...

Online application was quick once I sent all required document for the processing of my personal loan Reviewed on: 24th April 2025

Superb service, easy to use apps

Superb service, easy to use apps Reviewed on: 24th April 2025

Excellent customer service

Obtaining the loan online was easy and professional. I ran onto a minor problem submitting my ID and when I called they had a solution which instantly worked. Aafter passing that hurdle the rest was easy and the loan money was in my account by 6pm that evening. Reviewed on: 24th April 2025

Had a loan very good service nice people to talk to...

Had a loan very good service nice people to talk to would recommend to everyone Reviewed on: 24th April 2025

Great service very efficient

Great service efficient understandable Reviewed on: 24th April 2025

Zopa - Personal Loan

I found the whole process was made easy for me which made my experience great. The customer service is fantastic and I would fully recommend Zopa Reviewed on: 24th April 2025

Excellent app.

Excellent app. Information at your finger tips Reviewed on: 24th April 2025

Outstanding organisation, smooth application process...

Outstanding organisation, smooth application process throughout and the customer service is excellent. The app is initiative and easy to follow. Reviewed on: 24th April 2025

I have never had a problem.

I have never had a problem. They’ve been so good. Reviewed on: 24th April 2025

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