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Zopa: Personal loan reviews

4.94
Based on 66,698 reviews, last reviewed 16th Jan 2026
47533% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They made the whole process so easy They made the whole process so easy Reviewed on: 16th January 2026
rich slater 's avatar
rich slater

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (66698)

Review of the Zopa, Personal loan:

Simplicity

5
Fantastic and fast easy process of application with the most helpful staff imaginable plus great rates Reviewed on: 22nd January 2022

Excellent service and kept in the loop as a customer...

5
Excellent service and kept in the loop as a customer Reviewed on: 16th January 2026

Brilliant for online banking

5
I found the team at Zopa helpful and professional. I wanted a small loan and Zopa was by far the best choice. I would recommend them and would certainly use them again. Reviewed on: 16th January 2026

Very easy to access product and apply online, fast d...

5
Very easy to access product and apply online, fast decision making and immediate delivery of funds, highly recommended! Reviewed on: 16th January 2026

Excellent,very good ,helpful,got money I’m a minute

5
Excellent,very good,helpful ,got money in a minute Reviewed on: 16th January 2026

Online application process simple and straight forwa...

5
Online application process simple and straight forward, customer service has good communication and fast response Reviewed on: 16th January 2026

I couldn’t believe how easy it was to use the on-lin...

5
I couldn’t believe how easy it was to use the on-line application, and the help I received in applying. Reviewed on: 16th January 2026

Fantastic service from the start.

5
Fantastic service from the start. Brilliant app and everything has been so easy to use and understand. Reviewed on: 16th January 2026

Excellent experience when I was looking for financia...

5
Excellent experience when I was looking for financial assistance- easy application process and quick decision Reviewed on: 16th January 2026

Seemless

5
Seemless process with great communication and outcome. Reviewed on: 16th January 2026

Best of the best, love Zopa loans

5
Love Zopa, best rates, best application, didn’t feel like an exam to fill in. Money quick. Best experience I’ve ever had for a loan Reviewed on: 16th January 2026

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