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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Excellent service and very quick decision

5
Excellent service and very quick decision Reviewed on: 4th March 2024

Seamless from application to receiving the funds

5
Seamless from application to receiving the funds Reviewed on: 4th March 2024

Great product, app and servicr

5
Works perfectly, clear working app, and customer service good on the only time I have had to contact them. They also collect any payments on time unlike some others Reviewed on: 4th March 2024

When I applied for my personal loan it was very quic...

5
When I applied for my personal loan it was very quick and easy thank you zopa Reviewed on: 4th March 2024

Quick and efficient excellent customer service

5
Quick and efficient excellent customer service Reviewed on: 4th March 2024

Overall experience.

5
It was very easy to apply for the loan and I got an immediate response. The money was also in my account immediately. Reviewed on: 4th March 2024

I have had 2 loans from Zoopla , the site is easy to...

5
I have had 2 loans from Zoopla , the site is easy to navigate and understand the information provided makes it easy to know what will be best for you. App is very handy and the options you have are very useful . Reviewed on: 4th March 2024

Personal Loans

5
The 2 personal loans I've had with Zopa have always been easy to apply and great customer service. Reviewed on: 4th March 2024

Very good very nice and very helpful

4
Very good very nice and very helpful Reviewed on: 4th March 2024

Great service, easy to use, clear explanation

5
Great service, easy to use, clear explanation Reviewed on: 4th March 2024

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