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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Very easy to select products

Very easy to select products and a simple straightforward application process. Very easy to use app to view the product as well. Cannot fault really. Reviewed on: 4th March 2024

Excellent company; highly recommend

Very good customer service. Really easy to communicate and everything is online to access as your own convineince. Reviewed on: 4th March 2024

Excellent service and easy to use ap

Excellent service and easy to use ap Reviewed on: 4th March 2024

Easy application.e

Easy application. Funds transferred speedily Reviewed on: 4th March 2024

Simple and smooth process

Very easy to adjust the parameters and get a quote, quick credit checking process and easy to follow all the paperwork and credit agreement easy to understand. Reviewed on: 4th March 2024

good reliable and informing throughout all stages

good reliable and informing throughout all stages Reviewed on: 4th March 2024

App is very easy to use.excellent

App is very easy to use. Good communication Reviewed on: 4th March 2024

Easy to manage through their app

I love the Zopa app first of all. It gives you your eligibility for various loan amounts and provides an instant comparison of rates depending on term and amount. Applying is straight forward, especially if you're pre approved. The rates start a bit high in my opinion, but you seem to get better rates once you've established your credit behaviours with them. Reviewed on: 4th March 2024

Zopa is reliable and trustworthy.

Zopa is reliable and open in that what you are offered is what you get. It was easy to set up my loans and they regularly let you know how much is still owed and when you will have paid off the full. The interest rate is good. Reviewed on: 4th March 2024

Very quick and easy application process, great servi...

Very quick and easy application process, great service from start to finish. And fast payout Reviewed on: 4th March 2024

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