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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Clear and simple procedure to apply, quick response...

5
Clear and simple procedure to apply, quick response and money received almost immediately Reviewed on: 4th March 2024

Fast efficient service - excellent rates for repeat...

5
Fast efficient service - excellent rates for repeat customers Reviewed on: 4th March 2024

Great communication and professional approach.

5
Great communication and professional approach.Highly recommend Reviewed on: 4th March 2024

The loan application was very straightforward.

5
The loan application was very straightforward. Managing my loan through the app is also very convenient. The dashboard within the app is easy to read. Reviewed on: 4th March 2024

Zopa are my go to when I’m looking for a personal lo...

5
Zopa are my go to when I’m looking for a personal loan, the App is easy to use and their rates are very competitive! Once completed your Loan it’s very easy to keep track of where you are on payments and also easy to pay off early in instalments or in full. Reviewed on: 4th March 2024

Seamless experience with personal loan at Zopa.

5
Seamless experience with personal loan at Zopa. I am very satisfied with the product and communication with the Zopa team. Reviewed on: 4th March 2024

10/10 for Zopa!

5
Never had a problem with Zopa. Applied the loan to my bank account within a few hours, APR isn’t horrendous, and when I got married, they changed my name within a few days. Overall, excellent company. Reviewed on: 4th March 2024

All in all, impressed.

4
Initially preapproved, with my application accepted in quick succession moments thereafter. The money landed in my account within hours. The interest rate wasn't fantastic but that's expected. The website is super easy to use, and the conditions of my loan were/are easy to understand. No hidden fees or hiccups after 1-2 years. Reviewed on: 4th March 2024

They helped me out in a time of financial Need...

4
They helped me out in a time of financial Need Reviewed on: 4th March 2024

Zopa helped me when I needed it.

4
Zopa helped me when I needed it so I highly recommend them. They are good for communication all throughout your loan,I am very pleased with their service. I wish the interest wasn't so high but they were better than other providers. Reviewed on: 4th March 2024

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