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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
70% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Nice and easy

5
This is my first loan. I had bad month and I really need money for a car repair. I thought it's really hard. But I found Zopa on the internet and it was very nice and easy to deal with. Very happy with it Reviewed on: 2nd June 2017

Great service

5
quick and very efficient nice and smooth great customer experience on phone very cheerful nothing a problem,online easy to use would not hesitate to use again. Thanks for great service Reviewed on: 2nd June 2017

Great rates and great costomer service

5
Best rates around and very flexible Reviewed on: 2nd June 2017

highly recommend

5
Very fast and efficient service from start to finish. Took very little effort to fill out forms,all done on my lap top no nonsense questions easy to fill in. got a very quick answer in principle then shortly after was accepted. funds were put direct into my account within days excellent service no faults would recommend. Reviewed on: 2nd June 2017

realy good

5
low interest rates and an all round brilliant service Reviewed on: 2nd June 2017

top notch

5
easy no hassle loans, so much easier then going to a bank Reviewed on: 2nd June 2017

Min fuss - minimal middlemen

5
We needed urgent work on our bathroom in the run up to Christmas due to water damage. There were 3 seriously unhappy teenagers wanting the shower fixed pronto. My sister recommended Zopa and they were the perfect solution - minimal fuss to set up so we could get on with the job of fixing our bathroom & returning family harmony just in time for the festivities. What's more we really liked that it was money lent by people like us meaning there were minimal middlemen! We wouldn't hesitate in going to Zopa again for loans and we'd happily recommend them to anyone. Reviewed on: 2nd June 2017

TOP NOTCH

5
EASY, NO HASSLE LENDING, SOOOO MUCH EASIER THAN GOING TO A BANK Reviewed on: 2nd June 2017

Amazing

5
Quick, simple and always helpful. If you choose to use anyone else, tough luck be smarter next time. Reviewed on: 2nd June 2017

"Zooming Zopa"

5
Quick, Easy and stress free, the only stress from the whole experience was the wait for the email telling me if I'd been accepted or not, and to be honest the reply was so prompt even that was ok... Very happy. Thank You Zopa! Reviewed on: 2nd June 2017

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