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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Easy & cheap!

5
I was so relieved to discover a loan from Zopa, so much cheaper than any others I'd seen. Really easy to set up & pay. Allowed me to book flights to see my friend in Australia!! Would highly recommend. Reviewed on: 30th May 2017

SIMPLE, EASY AND FAST

5
It was very easy and simple to make the application. I got a very fast response. Thank you Zopa. Reviewed on: 30th May 2017

Easy, affordable quick and reliable.

4
Iv used zopa a number of times as i find there service reliable, forms are straight foward to fill in to apply and repayments affordable and competative rates. Reviewed on: 30th May 2017

Simple, easy & efficient

5
I needed some money to help with my purchase of an engagement ring. Wary of highstreet banks interest rates, long winded approvals and the rest I did some research and found Zopa (following a great recommendation on money saving expert). I found the initial application process to be very simple, and was quickly approved for a loan to boot. Within a week i had the money in my account, and a week later I was engaged! A brilliant ending to a fantastic service. Couldn't recommend Zopa enough, theyre brilliant! Reviewed on: 30th May 2017

Common Sense approach

5
Having used Zopa for a 3rd time I have already recommend them for Loans to my friends and family. One of the best features they have is the ability to make an additional payment towards it, to either bring down the loan repayments or to shorten the loan length. Both of which incur no additional charges! I have not had any issues with them for the last 7 years and will most likely continue to use Zopa as my Go-To loan provider. Reviewed on: 30th May 2017

Such a hassle free easy transaction

5
I would normally look to my bank as first port of call for a loan but had heard of Zopa and thought I'd give it a go. The loan rate was better than what my bank were offering and the money was paid within days. Highly recommend to others! Reviewed on: 30th May 2017

Top money lender

5
Had a few loans and they're Apr is spot on.cheaper than most and customer service is great.especially being internet only. Reviewed on: 30th May 2017

Easy to arrange, low interest loan.

5
I have had two loans with Zopa. The initial loan was for a car, much lower interest than car finance. Easy to arrange online. I later had a top up loan. Again, no problems. Good communication. Would definitely use Zopa again and recommend to others. Reviewed on: 30th May 2017

So easy

5
Had a loan for a car from zopa was so easy to apply for and quick. Great online service, you can view your balance very impressed would definite recommend. I have had no problems and will use again if I need another loan. Reviewed on: 30th May 2017

Low intrest rates and fast service.

5
Very simple application online and quick decision. Nice low intrest rates. Best loan ive ever had . Reviewed on: 30th May 2017

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