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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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Zopa Personal loan reviews (65247)

Great service. Top website. Great rates.

From application to a very speedy and courteous service, Zopa have been a pleasure to deal with. The website has a very intuitive layout and their loan rates are always amongst the best. Highly recommended! Reviewed on: 19th December 2016

Good communications. Clear process.

Simple clear questions online. Process was clear and quick. Communications were good. Reviewed on: 19th December 2016

Fast and easy loan

Quick and easy to arrange and set up. Didn't take long for money to be sent to me. Competitive interest rates. Would recommend Reviewed on: 19th December 2016

Would highly recommend Zopa

Easy to use website, good communication, easy to make overpayments & to early repay just at the touch of a button and very good interest rates would highly recommend. Reviewed on: 19th December 2016

Easy

Excellent website, easy to use, well designed and nice to look at. I would deffo use it again! Reviewed on: 19th December 2016

Quick and good service

I got the loan quick and simple. Reviewed on: 19th December 2016

Easy to apply. Straight through without fuss.

Needed a loan quickly. This was the best value so I applied. Excellent service and communication. Reviewed on: 19th December 2016

Easy and straight forward

Whole process was easy and straight forward. Clear and informative information. Best rates available for me! Customer is friendly and efficient! Web site easy to navigate and find everything you need. Reviewed on: 19th December 2016

First class

I've had several loans through Zopa. All have been straight forward and transparent. Money has never taken more than 3 days to appear in my account. Reviewed on: 19th December 2016

Quick and easy

It was quick and easy, much easier than a high street bank. Their web interface is also good Reviewed on: 19th December 2016

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