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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (67212 reviews)

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4.94

Based on 67,212 reviews, last reviewed 19th Jan 2026

64400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Everything from applying for to getting the loan was... Everything from applying for to getting the loan was very easy Reviewed on: 19th January 2026

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (67212)

Review of the Zopa, Personal loan:

No issues with service

Everything has been great no issues whatsoever Reviewed on: 22nd February 2023

Service review

Easy process very fast decision Customer service is good fast at answering questions Reviewed on: 18th January 2026

On a Sunday morning I came to the realization that I...

On a Sunday morning I came to the realization that I needed a car and that I wanted to borrow enough for a car AND enough to pay for some home improvement s needed (new flat roof and insulation). I applied online and was successful. They gave me the advertised rate (which I have found in the past others do not) and my money was in my bank in seconds when I was expecting to have to wait till Monday. Very happy. Reviewed on: 18th January 2026

Easy to use app

Very straight forward when applying for a loan, no complications. Process is done quickly. Money transferred in to my bank the same day. No issues. Reviewed on: 18th January 2026

Zopa was very helpful and easy to use.

Zopa was very helpful and easy to use. Fast and efficient. Once my loan was approved funds were in my account in minutes. Would highly recommend! Reviewed on: 18th January 2026

Easy and straightforward application

Easy and straightforward application Reviewed on: 18th January 2026

The best service helped me and explained everything...

The best service helped me and explained everything to me the best customer service and an instant decision thank you Reviewed on: 18th January 2026

ABSOLUTELY BRILLIANT: When I was looking to buy a ca...

ABSOLUTELY BRILLIANT: When I was looking to buy a car I first went to my bank of over 25 years ! It took 2 weeks for them to get in touch with me and the following week after that I was doing the chasing. I couldn’t believe it, the service from my own bank was appalling and I wrote to them to tell them exactly that. while searching for a car loan on the broader market I found Zopa and have not looked back, it was the best choice I have ever made. The whole experience was completely stress free, professional emensely quick and thorough. I have the App which is brilliant where I can track everything and check out offers available and can get help in a matter of minutes. I would recommend Zopa to everyone as the whole thing was actually a pleasure to complete especially as today’s customer service is practically non existent - WELL DONE ZOPA it was actually really was a pleasure to do business with you Reviewed on: 18th January 2026

A good service - great service - easy to access...

A good service - great service - easy to access Reviewed on: 18th January 2026

GREAT COMPANY TO DEAL WITH

Application processed quickly and efficiently. There was no agonising wait for a decision and the customer service representative was friendly whilst remaining professional. Repayments are affordable, it's easy to check your account on line and if you want to make additional payments you can fo so without incurring penalties Reviewed on: 18th January 2026

customer care mated to borrowed lifestyle experience

customer care mated to need sensitvely Reviewed on: 18th January 2026

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