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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65245 reviews)

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4.94

Based on 65,244 reviews, last reviewed 12th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simple process and nothing was too much trouble Simple process and nothing was too much trouble Reviewed on: 12th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal loan reviews (65245)

Review of the Zopa, Personal loan:

Excellent payment options

Good customer service plus user friendly app makes a huge difference in choosing the product one needs Reviewed on: 5th April 2023

Wery Wery Wery Wery good !

Wery Wery Wery Wery good !!!!!!!!!! Reviewed on: 26th April 2025

Zopa and their excellent service

From enquiring to securing a loan Zopa were amazing and very helpful. They didn’t just try to push a product they took time to help me Reviewed on: 26th April 2025

Good rates, helpful people, good range of products a...

Good rates, helpful people, good range of products available to choose from and good rates for everyone that make it affordable Reviewed on: 26th April 2025

Really easy to apply

Really easy to apply , money in your bank straight away, the app is really easy to navigate Reviewed on: 26th April 2025

Hassle free outstanding service .

Fast and simple application. Great experience Reviewed on: 26th April 2025

It's was quick and easy to apply, instant decision a...

It's was quick and easy to apply, instant decision and easy to view my account Reviewed on: 26th April 2025

Always the best APR!

Always the best APR! I've had a loan for a few years now and have never had any problems. Reviewed on: 26th April 2025

They offer a quality service and very good customer...

They offer a quality service and very good customer service Reviewed on: 26th April 2025

Application was very easy to follow.

Application was very easy to follow. I have not had to contact customer service as of yet which is great. I really enjoy the app as it helps me work out any issues in my payments and any issues with my borrowing. Reviewed on: 26th April 2025

Fast and easy experience and great customer service.

Fast and easy experience and great customer service. Very reasonable interest rates and easy to budget for payments.. Reviewed on: 26th April 2025

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