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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

It is easy to open an account and very easy to trans...

It is easy to open an account and very easy to transfer money in or out of the account. Excellent Reviewed on: 22nd April 2025

Amazing customer service, excellent service.

Amazing customer service, excellent service. Fair terms and flexibility. Reviewed on: 22nd April 2025

Excellent service.

Excellent service. Great rates, easy to use apps Reviewed on: 22nd April 2025

Great easy access

Great interest rate on savings with simple deposit and withdrawal methods. Reviewed on: 22nd April 2025

So far so good Zopa is topnotch, very reliable, fast...

So far so good Zopa is topnotch, very reliable, fast transfer, best cashback on your spending Reviewed on: 22nd April 2025

Easy to use savings account with great interest rates.

Easy to use savings account with great interest rates. Reviewed on: 22nd April 2025

automated system,

Not too keen on the automated system, "chat" got at least 4 different people to answer my questions, which took a long time Reviewed on: 22nd April 2025

It’s easy to use app and gives reasonable interest t...

It’s easy to use app and gives reasonable interest to your savings. Simple process for depositing and withdrawals. Reviewed on: 22nd April 2025

Great app really easy to use and set up and great in...

Great app really easy to use and set up and great interest rates on savings accounts Reviewed on: 22nd April 2025

The best account around for me right now

The best account around for me right now Reviewed on: 22nd April 2025

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