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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8147 reviews)

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4.82

Based on 8,147 reviews, last reviewed 12th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great to see interest building up due to great rates. Great to see interest building up due to great rates. The app is simple to use. It's really easy to add/withdraw money, or move it between Zopa accoun... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8147)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent service and products

Excellent service and products, app intuitive and easy access to deposit an withdraw money as required Reviewed on: 9th March 2026

Smart and easy

Smart Banking and investments, simple to understand and navigate. Reviewed on: 9th March 2026

Easy to use, still a newer customer but I like it so...

Easy to use, still a newer customer but I like it so far, good to get some cash back on direct debits to Reviewed on: 9th March 2026

Best Interest Rate.

For good interest rates on your savings I found Zopa to be the best. As for using the web sight on my phone I found it slightly difficult. Reviewed on: 9th March 2026

I've been with zopa for a few years now, I'm very ha...

I've been with zopa for a few years now, I'm very happy with the service, never had to contact customer service it runs smoothly. Reviewed on: 9th March 2026

Easy to use app.

Easy to use app. Excellent interest rates on savings. Reviewed on: 9th March 2026

Easy to set up.

Easy to set up.Everything could be done online.Never had the need to call. Reviewed on: 9th March 2026

app based, easy to apply, access

app based, easy to apply, access Reviewed on: 9th March 2026

Great features for saving and banking and app is great.

Great features for saving and banking and app is great. The savings pots are particularly handy. Reviewed on: 9th March 2026

Easiest user-friendly savings app

Really easy to set up and great interface savings works well with bonus rates etc all very clear and user-friendly Reviewed on: 9th March 2026

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