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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Just easy.

Just easy. Some sites are hard to navigate but not Zopa. Really pleased I moved some accounts to Zopa. Have needed help a couple of times but it wasn't a problem. Reviewed on: 28th February 2025

Good interest rates and easy to use app

Good interest rates and easy to use app which allows you to have different pots for your money related to rates and the access you require. Highly recommend Reviewed on: 28th February 2025

Really easy to use app and easy to move money...

Really easy to use app and easy to move money around Reviewed on: 28th February 2025

Good interest rates ,app easy to use, have recommend...

Good interest rates ,app easy to use, have recommended it to friends and family Reviewed on: 28th February 2025

competitive rates

Really easy to use, with competitive rates and good customer service. Reviewed on: 28th February 2025

Different, contemporary, breezy.

Young, fresh, innovative and user-friendly company and app. Reviewed on: 28th February 2025

Easy app to use with good functionality.

Easy app to use with good functionality. Like the ability to have several saving pots at slightly higher interest rates. Reviewed on: 28th February 2025

Easy to set up and to manage

The Zopa account was really easy to set up and also to operate- both for paying in and withdrawing money. I particularly like how I can see easily how much interest has been added and how much more I can add in a tax year for the ISA part of the pot Reviewed on: 28th February 2025

Zopa makes it easy to save, and it's straightforward...

Zopa makes it easy to save, and it's straightforward to add and withdraw money quickly and easily. The app is easy to understand and operate. Reviewed on: 28th February 2025

Very easy to set up and good rates

Very easy to set up and good rates Reviewed on: 28th February 2025

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