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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
74% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

They offer good interest rate and easy to use app an...

5
They offer good interest rate and easy to use app and the ability to transfer money in minutes Reviewed on: 28th February 2025

Simple, easy & competitive

5
I never had to speak to customer service - the app is easy to use and everything is clear. We'd always like better returns but I note Zopa is often recommended on some of the better known consumet websites. Reviewed on: 28th February 2025

An easy to open savings account that pays good inter...

5
An easy to open savings account that pays good interest. Everything is there for you to see. Straightforward process in adding or removing savings. Thoroughly recommended. Reviewed on: 28th February 2025

Such a good product, I’m better at saving now than a...

5
Such a good product, I’m better at saving now than any other point in my life - perfect for buying a house and upcoming baby!! Reviewed on: 28th February 2025

Zopa has been a great savings account, it gives us l...

5
Zopa has been a great savings account, it gives us lots of options with various pots to save for different things. The interest rates have been great with options of when you want to access the account to give you a little more interest to earn. I’d recommend. Reviewed on: 28th February 2025

Fast friendly & efficient.

5
Fast friendly & efficient. Great service, good range of products, easy to use App and good rates. Reviewed on: 28th February 2025

Excellent rates, excellent customer service, excelle...

5
Excellent rates, excellent customer service, excellent communication. Not often you can say that about a bank. Reviewed on: 28th February 2025

Touch wood never had a bad experience with Zopa and...

5
Touch wood never had a bad experience with Zopa and have been using the app for a while now :-( Reviewed on: 28th February 2025

My niece recommended Zopa to me

5
My niece recommended Zopa - best thing I did as i was not earning any interest in my bank current account Reviewed on: 28th February 2025

Good interest rates...

5
Good interest rates, easy to use app and can separate money over different pots Reviewed on: 28th February 2025

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