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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Fabulous lender and saver recently opened a saving...

Fabulous lender and I have recently opened a saving account very easy to use no hassle great service, easy to access your savings as well Reviewed on: 28th February 2025

Very easy and very fast opening accounts as well as...

Very easy and very fast opening accounts as well as transferring money. The interest rates are good and are all clearly displayed in the app. All needed Documents are very easy to find in the app. Overall a great experience. Up till now I did not need to contact customer service, but bad customer service will make me find other service providers. So I'll keep my mind open and positive that Zoopa's customer service doesn't let customers down in their most vulnerable state. Reviewed on: 28th February 2025

Regular useful communication

Regular communication from Zopa which highlighted great savings rates which encouraged me to switch savings accounts. Keeps me updated about rate changes and information generally Reviewed on: 28th February 2025

Excellent.

Excellent. No hassle. Easy transfers and kept informed throughout. Reviewed on: 28th February 2025

Zopa allows immediate access.

Zopa allows immediate access. Pays interest monthly. Pays bonus interest. Basically grows your money Reviewed on: 28th February 2025

Zopa - one of the best!

Excellent service, operating quietly in the background, but there when you need it! Reviewed on: 28th February 2025

Easy to set up and excellent rates on Smart Saver an...

Easy to set up and excellent rates on Smart Saver and Smart ISA Reviewed on: 28th February 2025

The interest rates available for smart savings are e...

The interest rates available for smart savings are excellent and the ease of application is the best in the market! Reviewed on: 28th February 2025

Super easy app.

Super easy app. Their intentions are made very clear. Reviewed on: 28th February 2025

Amazing app with great saving incentives

An extremely intuitive app, which actively encourages saving, gives great flexibility and offers fantastic interest rates. Reviewed on: 28th February 2025

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