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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

They allow you to separate your money into different...

They allow you to separate your money into different pots with different access and interest rates. This is very helpful for when you are saving for different things but want to be able to move your money around easily. Reviewed on: 27th February 2025

Very intuative and flexible savings account

Very intuative and flexible tool for being able to save and access my money how I want. Reviewed on: 27th February 2025

So easy to use, great interest rates

So easy to use, great interest rates, helpful messaging when there are transactions due! Reviewed on: 27th February 2025

Good small saving account to have

Practical account to have as fast transfers but saving rate too low and not competitive enough Reviewed on: 26th February 2025

Unfussy, simple savings with competitive interest.

App is just very unfussy and simple to use. It doesn't do a lot, but what it does it does well. Interest rates are generally competitive, if not market-leading, and have remained consistently so as rates have risen and fallen. Reviewed on: 26th February 2025

Great bank account with 7% saver

Great bank account with 7% saver Reviewed on: 26th February 2025

Great 'money pots' with better interest rates, depen...

Great 'money pots' with better interest rates, depending on if you can lock your money away for 7 days, 1 month etc. Reviewed on: 26th February 2025

The product is easy to use, doing exactly what it says.

The product is easy to use, doing exactly what it says. Love the app for userability. We’ve got our children involved in it to help them to save also and to make the most of a higher rate of interest, for whatever period is suitable. Reviewed on: 26th February 2025

Love Zopa

Love Zopa - the app is very clear and easy to use and happy with the rate of interest compared with competitors Reviewed on: 26th February 2025

Incredibly user friendly

Really incredibly easy to use through the app, and to set up pots, split things, brilliant. Also very clear on how much you've earned, so you can monitor it. One of the best savings rates out there too! Reviewed on: 26th February 2025

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