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Zopa: Smart Saver reviews

4.94
Based on 8,042 reviews, last reviewed 13th Mar 2026
81300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

4

Moving money from save to current account I wish I could move money from my primary savings into my biscuit bank account without having to do a withdrawal Reviewed on: 13th March 2026
cathy's avatar
cathy

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8042)

Great Customer service.

5
Great Customer service. Zopa is innovative and keeps transforming each season. I am glad to be a part of this organization. Thank you, Zopa! Reviewed on: 18th January 2025

Saving pots

5
Always the best savings rates and the fact that you can set as many pots for different savings is a bonus Reviewed on: 18th January 2025

A great way to save

5
It's so easy to deposit money and have different pots to save up for different things in the same account, if you need to make a withdrawal, it is so easy and the money is available very quickly. I would definitely recommend to my friends and family as I have no complaints whatsoever Reviewed on: 18th January 2025

Easy to open accounts.

5
Easy to open accounts. Great savings rates. Variety of accounts to choose from. Reviewed on: 18th January 2025

Brilliantly easy to use and I would recommend it to...

5
Brilliantly easy to use and I would recommend it to anyone Reviewed on: 17th January 2025

Good customer service, easy to navigate app, also Zo...

4
Good customer service, easy to navigate app, also Zopa share other products and services to customers which is convenient coz as a customer u can easily access information.i wouldn't fault in anything as am.pleasex as a customer. Communication via email is excellent. Reviewed on: 17th January 2025

Great app makes saving easy

5
Great app, visually clear and easy to use - especially like the different access pots for higher interest rates. Simple to transfer between pots and withdraw to other accounts Reviewed on: 17th January 2025

Great app and bank

5
The app is very easy to use and great savings account Reviewed on: 17th January 2025

Simple to use, excellent rates.

5
App is simple to use, excellent rates returned on investments. Reviewed on: 17th January 2025

Great returns for my savings

5
I have been saving with Zopa for almost two years, their savings rate is amazing. It has helped me to get into good habit of saving. There are different pots for different things both for long and short term goals. I am so pleased with the service that I have introduced few friends and family to benefit too. Reviewed on: 17th January 2025

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