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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy no fuss saving.

Easy no fuss saving. App good to use. Reviewed on: 28th February 2025

Great experience

Great experience Helpful. Great app and good rates of interest Reviewed on: 28th February 2025

Good access to the account and to information.

Good access to the account and to information. Easy to log in on the app and move money around. Reasonable rates and a good range of products available. Reviewed on: 28th February 2025

Zopa is fantastic.

All of Zopas products are so easy to use and the customer service is fantastic. Reviewed on: 28th February 2025

I have recommended Zopa to at least 6 of my family g...

I have recommended Zopa to at least 6 of my family great rates and so easy to use Reviewed on: 28th February 2025

Great service.

Great service.nevet had any problems..good customer service Reviewed on: 28th February 2025

Excellent service

Excellent service so far. No complaints Reviewed on: 28th February 2025

soooo good.

soooo good. excellent team. great product. good company. Reviewed on: 28th February 2025

Easy to use app, it's well designed for accessibility.

Easy to use app, it's well designed for accessibility. Customer service is quick and helpful. Reviewed on: 28th February 2025

AMAZING Bank.

AMAZING Bank. Easy to use, hreat interest on Your savings and really fun layout of the app. Reviewed on: 27th February 2025

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