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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Trouble free, simple set up with everything visible...

Trouble free, simple set up with everything visible on an app. Easy to use and alerts for all transactions Reviewed on: 28th February 2025

Great UI and UX with the app, which I use daily.

Great UI and UX with the app, which I use daily. Keep up the good work Zopa! Reviewed on: 28th February 2025

I get my interest regularly every month which is a g...

I get my interest regularly every month which is a good rate compared to others. I also had to contact customer services and my query was sorted promptly. Reviewed on: 28th February 2025

It has been very helpful to us with our house search.

It has been very helpful to us with our house search. We highly recommend it to everyone. Reviewed on: 28th February 2025

Very quick to increase any interest rises.

Very quick to increase any interest rises. Clear and understandable app Reviewed on: 28th February 2025

Great Customer Service..

Great Customer Service. Simplifies and makes quick decisions. Interest rates are great. So glad to be with them. Reviewed on: 28th February 2025

Great features, love the pots

Great features, love the pots and ability to add notice periods on them individually. App has always worked really well and transactions happen swiftly. I also like being able to see a summary of the interest I've earned over the year at a glance Reviewed on: 28th February 2025

Easy to use, fast to set up and transfer

Easy to use, fast to set up and transfer Isa’s really easily Reviewed on: 28th February 2025

No problem with setup ,easy application and simple t...

No problem with setup ,easy application and simple to manoeuvre through app Reviewed on: 28th February 2025

ZOPA Savings

I have recommended ZOPA to my whole family and they are now using too. It's easily accessible and the rates are very very competitive. Reviewed on: 28th February 2025

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