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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

I have saved with Zopa for many years and have alway...

I have saved with Zopa for many years and have always been given the best advice for my needs Reviewed on: 28th February 2025

App really easy to use.

App really easy to use. Good customer service. Reviewed on: 28th February 2025

Easy to use.

Easy to use. Good savings rates. Reviewed on: 28th February 2025

Great rates and seamless app.

Great rates and seamless app. I have used the zopa app for my savings for over a year now and didn’t have any issue. Good features too Reviewed on: 28th February 2025

Very simple and great way to save

Very simple and great way to save Reviewed on: 28th February 2025

Good interface means agile savings

Zopa makes it easy for me to see my savings at a glance. The interface is simple and allows me to be flexible and agile with my cash and savings. Reviewed on: 28th February 2025

Great saver

Weekly direct debit set up which can be changed easily at any time. App is really easy to use and shows what interest you will receive and when. Money can be accessed quickly. Reviewed on: 28th February 2025

Zopa makes my life easy by simplifying banking

Zopa makes my life easy by simplifying banking, I log in do what I need and log out, nothing more. I know others do this but for some reason the app makes it feel easy, no messy trails to follow, simple! Reviewed on: 28th February 2025

Friendly and easy to use app.

Friendly and easy to use app. Very easy to move money. Flexible and decent returns for your money. Reviewed on: 28th February 2025

Very happy with Zopa

App is clear and easy to use. Reminders again are clear and helpful. App layout good and easy to understand. Haven’t required use of customer services as of yet. Am considering moving more money over into savings as soon as I get time to review Zopa options. Reviewed on: 28th February 2025

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