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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great Savings Account!

Opened an account - very easy process. Helped all along the way. Competitive rates. Kept in touch about all accounts and any changes. Reviewed on: 24th February 2025

Great to use this online facility as a link from pen...

Great to use this online facility as a link from pension account to bank account. Feels save when moving money around. Reviewed on: 24th February 2025

Easy to use webpage, no nonsense customer service.

Easy to use webpage, no nonsense customer service. Reviewed on: 24th February 2025

Great bank

I have used zopa for a while e now. It is easy to log into. Easy to move money between accounts. Easy to move money in and out of zopa. Shows clearly interest added. Altogether an easy bank to use. App is very clear and easy to use Reviewed on: 22nd February 2025

Flawless service.

Flawless service. if all companies operated like this review sites wouldn’t need to exist Reviewed on: 17th February 2025

What's not to like

Love the zopa pots, very easy to save systematically. The isa pot is great, tax free savings without any hassle. Reviewed on: 10th February 2025

Flexible app and great interest rate compared to the...

Flexible app and great interest rate compared to the market norms Reviewed on: 7th February 2025

Very happy

The app and zopa pots are easy to navigate and interest rates are very competitive. The isa pots are ingenious as they provide better rates with interest free savings. It could be improved slightly with direct access to your money without having to withdraw to another bank account first but that's a minor complaint! Reviewed on: 1st February 2025

Great account with separate pots to save for differe...

Great account with separate pots to save for different things - easy to use and good interest x Reviewed on: 28th January 2025

We would recommend Zopa to everyone!

Zopa enables us to receive a great rate of interest with the freedom to invest our money within seconds or indeed withdraw our funds. My wife and I have never been happier with an online bank. We would recommend Zopa to everyone! Reviewed on: 28th January 2025

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