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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Clear site, but restriction to phone use is worrying

Good rates and clear site, but I am not comfortable with an account that depends on phone use rather than a fully-functional web site. Phone can be lost, stolen, damaged or run out of battery power and it would be good know that I could always do everything on my desktop computer. Reviewed on: 17th January 2025

Competitive and Easy

Zopa offered really good rates and it was quick to open an account. Reviewed on: 17th January 2025

Straightforward modern day banking

A very good way to save regularly and get a competitive rate and it's easy to use and work though the app moving funds between accounts when necessary. Reviewed on: 17th January 2025

Easy to use app, good interest rates

Easy to use app, good interest rates Reviewed on: 17th January 2025

Interest rates are competitive and the online app is...

Interest rates are competitive and the online app is so easy to use. Reviewed on: 17th January 2025

Easy access.

Easy access. Competitive interest rate. Good app. Reviewed on: 17th January 2025

Easy to use app that provides just what you need to...

Easy to use app that provides just what you need to manage your savings Reviewed on: 17th January 2025

Great Company

Very easy to use. So quick to make deposits and to with draw. Reviewed on: 17th January 2025

Excellent service

Excellent service over the last year, great savers interest very easy to set-up Reviewed on: 17th January 2025

Easy Peasy

Easy app and chat help if you need it Reviewed on: 17th January 2025

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