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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa provides an easy way to save with great interes...

5
Zopa provides an easy way to save with great interest rates. The different saving pots are perfect for setting different saving goals and keeping track of them. Easy to set up and manage, great value for money. Reviewed on: 17th January 2025

Good interest rates.

5
Good interest rates. I have a zopa bank account which gives me a good rate of interest for a savings pot. Reviewed on: 17th January 2025

Zopa is all round good!

5
Zopa is convenient, competitive, and clever. It suits me perfectly. Reviewed on: 17th January 2025

Very happy with my Zopa account.

5
Very happy with my Zopa account. Excellent service Reviewed on: 17th January 2025

Great savings accounts

5
Great savings accounts always good interest rates Reviewed on: 17th January 2025

Really pleased with Zopa, and the App everything in...

5
Really pleased with Zopa, and the App everything in one place at a glance. Reviewed on: 17th January 2025

Excellent open honest banking

5
I've been impressed at how they keep me updated with rate changes both up and down and they are more responsive than the bank I've had for over 20 years! I feel they are transparent and honest and I can easily see what is happening with my money and my interest! Reviewed on: 17th January 2025

Good product and service when needed

5
I was downsizing to a new build so I had a large sum of money to invest over a period of time and Zopa were easy to use and service good. I had a loan previously and service was simple and timely Reviewed on: 17th January 2025

Excellent Product

5
I set up my savings account very easily online and was really pleased with the interest rate given. So much better than the interest rate being quoted by my bank. Reviewed on: 17th January 2025

I enjoyed my time with zopa, my saving account was a...

5
I enjoyed my time with zopa, my saving account was a decent rate at the time. The app was easy to navigate and easy to set up an account. Reviewed on: 17th January 2025

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