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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Modern banking

Able to seamlessly transfer money to maximise interest received Reviewed on: 17th January 2025

Great for managing your savings.

Great for managing your savings. App is super easy to use and rates are great! Reviewed on: 17th January 2025

Simple to use and great interest rates

It was easy to set up my account and it’s simple to move things about online. There are great interest rates available and the option to move money to boost these even further. Reviewed on: 17th January 2025

Zope Savings

I have numerous savings accounts with Zopa. Their interest rates are very good. Their app is easy to use and of a high quality. I have just opened a current account with them also. I haven't had any issues so not sure re their customer service. Reviewed on: 17th January 2025

Best interest rates foraccess savings

Good interest rates for savings Easy to navigate app. Choice of savings is accounts. Reviewed on: 17th January 2025

Very easy to use online usage.

Very easy to use online usage. Easy to move money to and from other providers. Reviewed on: 17th January 2025

Helpful personal problem solving

Helpful personal touch after the automated system couldn't - answered within 10 seconds and solved my problem Reviewed on: 17th January 2025

Excellent rates and customer service

I’ve been with Zopa for a few years now their interest rates and flexibility are great. They’re very informative of any changes and the app is very easy to use. Reviewed on: 17th January 2025

Piotr 79

An easy and understandable way to invest your money Reviewed on: 17th January 2025

I open my account on line, it was straight forward o...

I open my account on line, it was straight forward only took by minutes,at 72 and not great at changes, it couldn’t have been easier, from the comfort of my own home. Reviewed on: 17th January 2025

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