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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Good product and service when needed

I was downsizing to a new build so I had a large sum of money to invest over a period of time and Zopa were easy to use and service good. I had a loan previously and service was simple and timely Reviewed on: 17th January 2025

Excellent Product

I set up my savings account very easily online and was really pleased with the interest rate given. So much better than the interest rate being quoted by my bank. Reviewed on: 17th January 2025

I enjoyed my time with zopa, my saving account was a...

I enjoyed my time with zopa, my saving account was a decent rate at the time. The app was easy to navigate and easy to set up an account. Reviewed on: 17th January 2025

Clear site, but restriction to phone use is worrying

Good rates and clear site, but I am not comfortable with an account that depends on phone use rather than a fully-functional web site. Phone can be lost, stolen, damaged or run out of battery power and it would be good know that I could always do everything on my desktop computer. Reviewed on: 17th January 2025

Competitive and Easy

Zopa offered really good rates and it was quick to open an account. Reviewed on: 17th January 2025

Straightforward modern day banking

A very good way to save regularly and get a competitive rate and it's easy to use and work though the app moving funds between accounts when necessary. Reviewed on: 17th January 2025

Easy to use app, good interest rates

Easy to use app, good interest rates Reviewed on: 17th January 2025

Interest rates are competitive and the online app is...

Interest rates are competitive and the online app is so easy to use. Reviewed on: 17th January 2025

Easy access.

Easy access. Competitive interest rate. Good app. Reviewed on: 17th January 2025

Easy to use app that provides just what you need to...

Easy to use app that provides just what you need to manage your savings Reviewed on: 17th January 2025

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