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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa provide features that high street banks cant.

High interest separated pots is a great idea, why banks cant do this puzzles me. good that Zopa provide this - well done Reviewed on: 17th January 2025

Very easy way to bank

It is always very easy to transfer or withdraw funds, acknowledgements of receipt ate instantaneous which is very reassuring . The interest rates are good and competitive and the online banking is very intuitive. Reviewed on: 17th January 2025

All excellent - easy to operate.

All excellent - easy to operate. Reviewed on: 17th January 2025

Can't recommend Zopa highly enough

I have recommended zopa to many of my friends and family. The interest rates are competitive, the individual saving pots are so valuable in being able to manager my money. Recent changes are welcome as it allowed for the auto save to go into individual pots rather than one and having to manually transfer. Updates have always been useful. Can't recommend zopa enough. Reviewed on: 17th January 2025

Everything has been easy and efficient in my dealing...

Everything has been easy and efficient in my dealings with them Reviewed on: 17th January 2025

Great bank.

Great bank. Very easy to manage money online Reviewed on: 17th January 2025

Really easy to set up account and easy access to my...

Really easy to set up account and easy access to my savings Reviewed on: 17th January 2025

Excellent Service

Excellent Service, would highly recommend Reviewed on: 17th January 2025

Easy to navigate.

Easy to navigate. Easy to transfer etc Reviewed on: 17th January 2025

I have found Zopa very easy to understand

I have found Zopa very easy to understand with simple choices for savings. The app keeps me informed of my savings and financial position linking into other accounts that I have. Reviewed on: 17th January 2025

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