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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7474 reviews)

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4.94

Based on 7,474 reviews, last reviewed 18th Jan 2026

28600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Everything they do is professional and quick. Everything they do is professional and quick. Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7474)

Review of the Zopa, Smart Saver:

Easy to use and competitive intrest

Easy to use and competitive intrest Reviewed on: 20th January 2025

They gave me the chance to obtain credit when I had...

They gave me the chance to obtain credit when I had little success from others. My credit rating increased and I have been happy since then I do use Credit now and again and sometimes for a treat to purchase. Reviewed on: 15th January 2026

Trouble free and easy

All interactions with Zopa has been trouble free and quick. Reviewed on: 15th January 2026

Great app and excellent customer service.

Great app and excellent customer service. Reviewed on: 15th January 2026

Easy to use app, transparent and allows me to seamle...

Easy to use app, transparent and allows me to seamlessly track progress. Reviewed on: 15th January 2026

Quick and easy processes and very responsive custome...

Quick and easy processes and very responsive customer services team ive had a lot to do with Zopa and have been happy with all experiences Reviewed on: 15th January 2026

Great customer service

I did have a problem, but it was sorted without any drama and I was really happy with the way customer service sorted it. Reviewed on: 15th January 2026

Zopa just makes everything easy.

Zopa just makes everything easy from setting an account up moving money, transparent rates and great customer service. It’s a really easy way to do business. Reviewed on: 15th January 2026

I love Zopa friendly credit cards

I love Zopa friendly credit cards Reviewed on: 15th January 2026

Good app & savings rates

Mostly use the app which is very clear and easy to use. Savings rates are good compared to rest of market. Reviewed on: 15th January 2026

Loyalty is rewarded

Zopa regularly review and amend saving rates and frequently offer loyalty bonus rates for existing customers, making their products competitive. Reviewed on: 15th January 2026

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