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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8044 reviews)

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4.94

Based on 8,044 reviews, last reviewed 16th Mar 2026

81500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Outstanding rewards (direct debit cashback! Outstanding rewards (direct debit cashback!) and one of the best savings rates, all wrapped up in one modern, clean, sleek (and cute!) app. Zopa is cl... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8044)

Always accessible

App always available 24/7, any down time highlighted in advance to customers, really good. Reviewed on: 4th March 2024

It’s a great app and really easy to use.

It’s a great app and really easy to use. On top of being simple and easy it has great interest rates and is super flexible so you can do whatever you need with your money whenever you need to do it. It connects really easily up to your banks as well. Reviewed on: 4th March 2024

Brilliant app - a model of clarity and usability; ex...

Brilliant app - a model of clarity and usability; excellent saving rates; I really can't think of any negatives! Reviewed on: 4th March 2024

Great customer service and products offered.

Great customer service and products offered. Reviewed on: 4th March 2024

Super easy to use and clear on how it works.

Super easy to use and clear on how it works. Interest is always paid on time and the transfer feature works faster and faster which is appreciated. Also I like the possibility to open different pots with different interest rates. Reviewed on: 4th March 2024

Quick and easy to use never any issues great investment

Quick and easy to use never any issues great investment Reviewed on: 4th March 2024

Zopa is the best bank account I have ever used

Zopa is an easy to use, customer service orientated bank which I have been very impressed with in all aspects Reviewed on: 4th March 2024

Smart saver is really easy to use!

Smart saver is really easy to use, you can easily swap money between pots and the rates are great! Reviewed on: 4th March 2024

Easy to use straight forward app

Easy to use straight forward app Reviewed on: 4th March 2024

Easy to use app, money moved very quickly.

Easy to use app, money moved very quickly. Kept up to date with interest rates, offered other saving optikns Reviewed on: 4th March 2024

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