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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8044 reviews)

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4.94

Based on 8,044 reviews, last reviewed 16th Mar 2026

81500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Outstanding rewards (direct debit cashback! Outstanding rewards (direct debit cashback!) and one of the best savings rates, all wrapped up in one modern, clean, sleek (and cute!) app. Zopa is cl... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8044)

The app is simple to set up and use and makes saving...

The app is simple to set up and use and makes saving towards specific goals easier with the ability to have many savings pots. Reviewed on: 2nd March 2024

Easy to use app is main selling point

Easy to use app is main selling point. Doesn’t detail account name on bank transfers (just says Zopa). Would be better to have a unique identifier too. This would help with security checks for paired bank account and give piece of mind. Interest rates relatively competitive. Reviewed on: 2nd March 2024

Easy to navigate app.

Easy to navigate app. Regular updates on rates. Advice regarding savings. Excellent all around Reviewed on: 2nd March 2024

Excellent product and fantastic customer service.

Excellent product and fantastic customer service. Reviewed on: 2nd March 2024

Very easy to use.

Very easy to use. Rewarding loyal customers and not only new members is great. Reviewed on: 1st March 2024

What is there to not like!

What is there to not like! Amazing bank. Straight forward banking with no gimmicks! Reviewed on: 1st March 2024

Clear communications and the app is easy to use

Clear communications and the app is easy to use Reviewed on: 1st March 2024

Great savings

I’ve had a really positive experience Reviewed on: 1st March 2024

Referred to Zopa by my daughter.

Referred to Zopa by my daughter. It is a great savings provider Reviewed on: 1st March 2024

Good interest rate and recommend to partner

Good interest rate and recommend to partner Reviewed on: 1st March 2024

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