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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8044 reviews)

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4.94

Based on 8,044 reviews, last reviewed 16th Mar 2026

81500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Outstanding rewards (direct debit cashback! Outstanding rewards (direct debit cashback!) and one of the best savings rates, all wrapped up in one modern, clean, sleek (and cute!) app. Zopa is cl... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8044)

happy customer

really helpful , quick & easy to use and Reviewed on: 1st March 2024

Very happy with the ease of using the account.

Very happy with the ease of using the account. Reviewed on: 1st March 2024

Excellent company to squirrel your money away with ....

What a wonderful saving product which is totally flexible. I've opened I don't know how many accounts so that I can have separate pots for each saving project. I would not hesitate in recommending them!! Good interest rates too! Reviewed on: 1st March 2024

Puts faith back into banking

Excellent product, simple to use website and goid custiomer services Reviewed on: 1st March 2024

Excellent all round

Easy to use and innovative. Good interest rates. Good model for the future of banking. Keep up the good work. Reviewed on: 1st March 2024

Good save account and service.

Good save account and service. App is easy to use Reviewed on: 1st March 2024

Great provider

Good service, easy to use app, updates about new services sent regularly, would recommend. Reviewed on: 1st March 2024

Excellent app, easy to use.

Excellent app, easy to use. Particularly enjoy the variety of pots and the ease of access. Excellent rates, always competitive. Reviewed on: 1st March 2024

Zopa's smart saver service is great

Zopa's smart saver service is great. The app is very user friendly. Communications from Zopa about bank rates etc are prompt and pertinent. It's very easy to deposit and withdraw savings and you can create as many pots as you like with increasing rates depending on how quickly you want to access them. Reviewed on: 1st March 2024

Good app, easy access, however interest rates could...

Good app, easy access, however interest rates could be more competitive Reviewed on: 1st March 2024

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