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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa's smart saver service is great

Zopa's smart saver service is great. The app is very user friendly. Communications from Zopa about bank rates etc are prompt and pertinent. It's very easy to deposit and withdraw savings and you can create as many pots as you like with increasing rates depending on how quickly you want to access them. Reviewed on: 1st March 2024

Good app, easy access, however interest rates could...

Good app, easy access, however interest rates could be more competitive Reviewed on: 1st March 2024

Flexible & competitive, multi-level account.

I find Zopa's Smart Saver, to be an extremely flexible and competitive product. Easy to use, and with multiple levels of access pots within the account. Reviewed on: 1st March 2024

Simple easy to use App, great rates.

Simple easy to use App. Great savings interest rates. I particularly like the "pots" idea so you can set aside savings for specific purposes. Reviewed on: 1st March 2024

Is very good and easy transfer money

Is very good and easy transfer money Reviewed on: 1st March 2024

Excellent service

Easy to use and friendly service Reviewed on: 1st March 2024

Good account ,

Good account , Ability to have separate pots is very convenient Reviewed on: 1st March 2024

Zopa for uni

Amazing for uni students. Easy money management. Reviewed on: 1st March 2024

Super flexible saver

The app is easy to use, and I love that you can save in different pots at different rates. Reviewed on: 1st March 2024

brilliant app

No need for customer service, brilliant app, encourages saving and best I’ve used, good interest rates but not always best on the market Reviewed on: 1st March 2024

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