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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

5 star service

5 star service as allways and very helpful I would highly recommend Zopa Reviewed on: 29th February 2024

Excellent product, with great rates.

Excellent product, great rates and extremely easy app to negotiate. Reviewed on: 29th February 2024

Happy customer

No issues with opening of any service since Reviewed on: 29th February 2024

Great savings account

Zopa is a very user friendly app. It offers good interest rates and I like the option of instant access or saving pots that are boosted, meaning that you have to give notice to access them. Reviewed on: 29th February 2024

Simple app that works very well.

Very good app. Interest rates usually very competitive Reviewed on: 29th February 2024

Excellent returns for savings.

Excellent returns for savings. Easy to navigate online. After rubbish interest rates it’s so good to find much better ones with Zopa!! Reviewed on: 29th February 2024

Easy to use.

Easy to use. LOVE the different savings pots that I can use to manage my money really effectively. Fab interest rates and flexibility on how long to lock money in for, or instant access choices. It makes managing finances so easy. Reviewed on: 29th February 2024

Easy to save

Easy to set up accounts and manage via the app Reviewed on: 29th February 2024

I don't really have anything to say

I don't really have anything to say Reviewed on: 29th February 2024

Easy to set up and use great rates

Easy accounts to set up and use, always relatively high interest rates when compared to other providers. I have never had to use customer services as everything has worked as expected so had to rate as neutral. I have recommended to plenty of friends and family. Reviewed on: 29th February 2024

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