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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Im with Zopa 5 years, and have had a good loan, also...

Im with Zopa 5 years, and have had a good loan, also have credit card and saving account, im glad and happy of all products Reviewed on: 9th January 2024

Easy to manage savings against goals.

Easy to manage savings against goals. I like that you still get interest within the period of requesting a pot is released to the funds becoming available Reviewed on: 9th January 2024

Excellent service and products never had any issues

Excellent service and products never had any issues Reviewed on: 9th January 2024

ZOPA App - Easy, Informative, competitive Interest Rate

The ZOPA App is great and easy to use, all the key information is one the one screen (Interest Rate, your balance), and the Interest Rate is very competitive. Reviewed on: 9th January 2024

All round easy to operate savings account

Easy to open account easy to set up direct debit from bank account to make regular savings easy to withdraw to bank account transfer usually happens in minutes.very competitive interest which is added monthly. Reviewed on: 9th January 2024

I have had no issues with zopa and would highly reco...

I have had no issues with zopa and would highly recommend them to friends and family. The app works well and I feel confident that my money is safe and working well for me in their hands. I don't have any negative feedback regarding zopa. Reviewed on: 9th January 2024

Excellent account, easy to use app.

Excellent account, easy to use app. Reviewed on: 9th January 2024

The best savings product on the market hands down.

The best savings product on the market hands down. Market leading rates all the time with reliable monthly interest payments. Simple easy app to use and love the different pots which can lock away money for upwards of a month at better rates. Easily beats any high street product. Could not recommend this company highly enough, coming from a hard pressed saver, Zopa is a godsend. Keep up the great workl. Reviewed on: 9th January 2024

Simple Savings - Good interest

Very quick and easy to use. App is brilliant and money is transferred quickly. Reviewed on: 9th January 2024

It’s a joy to save with Zopa!

Amazing no fuss, easy to use savings account….. for the first time I actually enjoy managing my money!! Thank you Zopa, you are the best! i have recommended you to so many pf my friends and family. Reviewed on: 9th January 2024

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