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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8046 reviews)

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4.94

Based on 8,046 reviews, last reviewed 21st Mar 2026

81700% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great product great app easy to use Great product great app easy to use Reviewed on: 21st March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8046)

Positive experience

It is ok, just the customer service is automated reply, harder to speak with an actual person. Reviewed on: 8th January 2024

So easy to set up and transfer funds to accounts.

So easy to set up and transfer funds to accounts. I like the separate pots which can be set up to allow focused savings. I have used the Smart Saver pots and Fixed Term account, both are equally easy to administer Interest rates offered are very competitive. Reviewed on: 8th January 2024

Excellent rates and customer service

Excellent interest rates on easy access and notice accounts. App is very easy to use and very informative. Excellent customer service. Reviewed on: 8th January 2024

The smart saver provides a flexible savings product...

The smart saver provides a flexible savings product with great rates and easy management. Reviewed on: 8th January 2024

Easy to use and great rates, love it!!

App is really easy to use and set up, even got my mum using it! Very competitive interest rates too and I love the pots (and boosts) to help me manage my budget for regular costs like the kids school bus passes Reviewed on: 8th January 2024

Excellent Easy to use

So easy to access and mange your money and account Reviewed on: 8th January 2024

Very clear system and very easy to use

Very clear system and very easy to use Reviewed on: 8th January 2024

Great way to save

App is easy to use and the interest rates are good. Reviewed on: 8th January 2024

Simple and straightforward to open an account

Easy process when opening an account, responsive customer service, clear comms. Reviewed on: 8th January 2024

Top of the charts

So simple and easy to use. The benefits and interest rates are amazing as times have been very hard for the Uk over the last few years. Thank you zopa Reviewed on: 8th January 2024

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