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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Very flexible, easy to get on with.

Very flexible, easy to get on with. Reviewed on: 7th March 2026

Zopa are stringent re affordability and rigorous che...

Zopa are stringent re affordability and rigorous checking but fair in their decisions and helpful overall. Their customer service has always been good and they reply promptly. Reviewed on: 7th March 2026

I am really liking watching my savings grow with Zopa!

I am really liking watching my savings grow with Zopa! I would highly recommend to anyone who is looking to start saving Reviewed on: 7th March 2026

Straightforward and simple app up to date and useful...

Straightforward and simple app up to date and useful info Reviewed on: 7th March 2026

Easy account to set up and a great interest rate

Easy account to set up and a great interest rate Reviewed on: 7th March 2026

Easy to use App.

Easy to use App. Quick response on the online chat Reviewed on: 7th March 2026

Thorough excellence in the services

From opening an account, a debit card delivery failure but customer service acted on it very quickly, all has been wonderful experience for me. Reviewed on: 7th March 2026

Straightforward

So far everything has been nice and straightforward with no problem's Reviewed on: 7th March 2026

Zopa excellence

Easy to use app and good rates. Easy to transfer between pots and external accounts Reviewed on: 7th March 2026

The app is very easy to use and efficient

The app is very easy to use and efficient Reviewed on: 7th March 2026

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