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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Good information given frequently and easy to unders...

Good information given frequently and easy to understand Reviewed on: 7th March 2026

Very straightforward to use.

Very straightforward to use. Good products. Reviewed on: 7th March 2026

Zopa Saving eExperience

I find the Zopa site & whole saving experience with Zopa easy to follow and add to. Reviewed on: 7th March 2026

Very flexible, easy to get on with.

Very flexible, easy to get on with. Reviewed on: 7th March 2026

Zopa are stringent re affordability and rigorous che...

Zopa are stringent re affordability and rigorous checking but fair in their decisions and helpful overall. Their customer service has always been good and they reply promptly. Reviewed on: 7th March 2026

I am really liking watching my savings grow with Zopa!

I am really liking watching my savings grow with Zopa! I would highly recommend to anyone who is looking to start saving Reviewed on: 7th March 2026

Straightforward and simple app up to date and useful...

Straightforward and simple app up to date and useful info Reviewed on: 7th March 2026

Easy account to set up and a great interest rate

Easy account to set up and a great interest rate Reviewed on: 7th March 2026

Easy to use App.

Easy to use App. Quick response on the online chat Reviewed on: 7th March 2026

Thorough excellence in the services

From opening an account, a debit card delivery failure but customer service acted on it very quickly, all has been wonderful experience for me. Reviewed on: 7th March 2026

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