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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Straightforward

So far everything has been nice and straightforward with no problem's Reviewed on: 7th March 2026

Zopa excellence

Easy to use app and good rates. Easy to transfer between pots and external accounts Reviewed on: 7th March 2026

The app is very easy to use and efficient

The app is very easy to use and efficient Reviewed on: 7th March 2026

I’ve had nothing but excellent service on all my acc...

I’ve had nothing but excellent service on all my accounts with Zopa Reviewed on: 7th March 2026

Could be better and way to go forward

Ok so far but could be better as we go along and with more and more attractive features Reviewed on: 7th March 2026

Excellent loans and savings accounts - great interes...

Excellent loans and savings accounts - great interest rates, nice clean app. Reviewed on: 7th March 2026

Amazing bank

Easy to use app great customer service Reviewed on: 7th March 2026

Ace banking app

Good rates good products easy to use quick money transfers Reviewed on: 7th March 2026

Great banking overall

They always have good customer service and all their terms are really clear Reviewed on: 7th March 2026

Very easy to use app.

Very easy to use app. Very easy to transfer money and create savings account. Love the fat I can see interest daily. Reviewed on: 7th March 2026

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