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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8049 reviews)

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4.94

Based on 8,049 reviews, last reviewed 24th Mar 2026

81900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Good rates and easily opened online. Good rates and easily opened online. Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8049)

Zopa is easy to use with a convenient app

Zopa is easy to use with a convenient app and offers a competitive interest rate. I also like that they increase the rate in line with the Bank of England rates. Reviewed on: 8th January 2024

Easy to use - no problems- good savings investment

Easy to use - no problems- good savings investment Reviewed on: 8th January 2024

Excellent App, service and interest rates

Excellent App, very easy and user friendly. I think it’s the best around. Anytime I’ve had to contact customer services they have been fast and efficient in responding. I love the ease with which you can have different savings “pots” and then move money between them. Also get a very competitive interest rate. Reviewed on: 8th January 2024

Amazing savings provider, fantastic app & service!

The Zopa mobile app is extremely easy to use and move money between pots. It's also very easy to move money to and from my linked bank account. Never had any problems and very happy with the service provided. Reviewed on: 8th January 2024

Brilliant App!!

The online Zopa App is simple to use and links seamlessly with my bank accounts. Money is transferred within 10mins which is very quick and of great benefit. There are a range of products on offer which gives me good flexibility with my savings whether I want instant access or to save for a rainy day. Reviewed on: 8th January 2024

Just a good banking service.

Just a good banking service.does what it says on the tin. Reviewed on: 8th January 2024

Zopa is the first app only based account I have used...

Zopa is the first app only based account I have used and I couldn’t be happier. The app is very reliable, easy to access, very clear, and the moment transfer for saving or withdrawing has been faultless Reviewed on: 8th January 2024

Excellent advice, rates and user friendly app.

Excellent advice, rates and user friendly app. Reviewed on: 8th January 2024

Easy to use

Easy to use, like the fact you can have different pots Reviewed on: 8th January 2024

Very helpful with advice

They offer a lot of advice are very helpful and my experience with them has always lead me to make the right decision for my savings so I have nothing but praise for them Reviewed on: 8th January 2024

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