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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8051 reviews)

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4.94

Based on 8,051 reviews, last reviewed 25th Mar 2026

82100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to use App Zopa has a very easy to use App and provides excellent interest rates. Reviewed on: 25th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8051)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Excellent experience

Zopa is such a good company to save with. Customer experience is excellent and the app is really easy to use. I am happy with the excellent communication and interest rates. Reviewed on: 8th January 2024

I love how the customer is kept well informed of rat...

I love how the customer is kept well informed of rates or any changes to the rates Reviewed on: 8th January 2024

Prompt response to queries and competitive interest...

Prompt response to queries and competitive interest rates. Easy to use App. Reviewed on: 8th January 2024

Easy to use

Easy to use - it’s good to have different pots Reviewed on: 8th January 2024

Zopa - great all round

Zopa gives good rates, great customer service and has a user friendly app. Reviewed on: 8th January 2024

Great, easy to use account & good interest rates

Easy to access the account using the App & simple to navigate around the App. It also shows other products that you might be interested in. When the Bank of England base rate was increased it was long before Zopa increased their savings rate. Reviewed on: 8th January 2024

Very good app and very easy to deal with

Very good app and very easy to deal with, I just went for slightly higher interest rates. Reviewed on: 8th January 2024

Easy to use app, reasonably good interest rates

Easy to use app, reasonably good interest rates Reviewed on: 8th January 2024

Such a fab app and swift transfers

Such a fab app and swift transfers Reviewed on: 8th January 2024

efficient and friendly service.

efficient and friendly service, easy to set up and regular communication Reviewed on: 8th January 2024

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