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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Superb Company to use.

Superb Company to use. From first contact the options and products on offer were comprehensive and attractive. Super easy to set up and to use and the competitive interest rates are very welcome for us savers. Easy access to the account 24/7 via the App. A joy to use and communication from the Company as well as advice is superb. Reviewed on: 8th January 2024

App based transactions easy to navigate, goo...

App based transactions easy to use and navigate, good rate of interest on savings pots. Reviewed on: 8th January 2024

Excellent service easy set up isa account

Easy to set up easy transfer money into Reviewed on: 8th January 2024

Very straight forward investing with excellent suppo...

Very straight forward investing with excellent support to assist. Reviewed on: 8th January 2024

Very easy to communicate with.

Very easy to communicate with. No jargon used. Reviewed on: 8th January 2024

Makes managing savings a doddle

Savings rates are reasonably competitive but not the best on the market. Zopa makes it super-easy to manage different savings pots and boost pots. Boosted pots give the added comfort that your money is safe from fraud because nobody, not even yourself can access the funds instantly. Reviewed on: 8th January 2024

So easy to setup my smart saver account !

So easy to setup my smart saver account ! the ability to be able to pay in and withdraw via the app is fantastic, it literally only takes a minute to do , thank you Zopa ! Reviewed on: 8th January 2024

Fab bank, fab app, great great great

Fab bank, fab app, great great great Reviewed on: 8th January 2024

Very supportive and flexible

Very supportive when app was having technical issues and I needed to transfer money. Flexible moving between pots is a great feature and can get better rate for pot if commit to saving for longer Reviewed on: 8th January 2024

Such an easy way of banking.

Such an easy way of banking. Setting up various saving pots is easy and transparent. Reviewed on: 8th January 2024

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