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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to open account, regular interest rate increases.

Easy to open account, regular interest rate increases. Reviewed on: 8th January 2024

Fantastic easy to use platform and great rates with...

Fantastic easy to use platform and great rates with instant access Reviewed on: 8th January 2024

Great, user friendly app.

Great, user friendly app. They pass on any interest rate increases to savings much faster than NatWest (our other savings account provider) Reviewed on: 8th January 2024

Easy, flexible, high interest online saver

The app is easy to use, flexible enough so you can create mini-pots for separate savings, it's fast to deposit and withdraw money and Zopa do not drag their feet when interest rates increase - they act correspondingly. Reviewed on: 8th January 2024

Zopa is smart and easy to use would recommend to all...

Zopa is smart and easy to use would recommend to all family and friends Reviewed on: 8th January 2024

Excellent company

Excellent savings company,user friendly app, competitive interest rates Reviewed on: 8th January 2024

I was looking for an easy to use savings account whe...

I was looking for an easy to use savings account when I discovered Zopa, they had the highest rate for interest, it took less than 5 minutes to open the account and it’s really simple to use. When rates go up, they reflect that so you’re always making the best amount of interest on your savings. I currently have 4 savings accounts with them, various ones and couldn’t be happier. Reviewed on: 8th January 2024

From the start the process was so easy!

From the start the process was so easy! Even an oldie like me could understand all the procedures to get my account up and running. Infact thank you Zopa for being so good!!! Reviewed on: 8th January 2024

Great company

Have been a customer of Zopa for years since taking my 1st loan in 2017 and now they are my go-to for savings. Great service Reviewed on: 8th January 2024

Excellent service and brilliant rates

Excellent service and brilliant rates Reviewed on: 8th January 2024

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