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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

I have had a Zopa credit card and smart savings acco...

I have had a Zopa credit card and smart savings account for a while now,they are great with their customers, always keep you updated on any changes, and when you make a payment, the money does not take days to go back on card or smart savings account, it takes minutes, personally I would recommend them to everyone Reviewed on: 8th January 2024

Great saver App - easy to manage savings

Easy to download the App and manage my savings. It’s perfect Reviewed on: 8th January 2024

Some of the best interest rates available

Some of the best interest rates plus it’s so easy to switch between savings pots or transfer money back to my current account. Always very quick transactions. Reviewed on: 8th January 2024

Fantastic rated, easy to use app and feel like they...

Fantastic rated, easy to use app and feel like they have my interests at heart Reviewed on: 8th January 2024

Easy to use the app, clear.

Easy to use the app, clear. Good rates for savings Reviewed on: 8th January 2024

Very easy to use and feels secure.

Very easy to use and feels secure. Reviewed on: 8th January 2024

modern savings

modern easy to use, with good rates Reviewed on: 8th January 2024

Excellent product.

Excellent product. Easy to use app, very flexible and great customer service. Very competitive rates. Highly recommend. Transcode money in and out is very swift Reviewed on: 8th January 2024

Very pleased with zopa's savings accounts and the in...

Very pleased with zopa's savings accounts and the interest that they give is better than any other bank that I have been with. I would highly recommend anyone who wants to open an account to do so. They look after there customers so we'll. Reviewed on: 8th January 2024

Excellent customer service.

Excellent customer service. Easy to transfer funds in and out. Really good interface, easy to understand. Reviewed on: 8th January 2024

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