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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Excellent savings account

The ability to save in various pots is a game changer, and fixing them for slightly enhanced rates. Would be 5 stars if they allowed automatic splitting to pots when scheduled payments go in Reviewed on: 1st June 2023

Zopa Smart Saver

Good rates, incredibly easy to use, very user friendly, excellent communication. Reviewed on: 1st June 2023

fantastic service

this app is so easy to use, great rates, highly recommend Reviewed on: 1st June 2023

First-Class Company

Love Zopa, their savings account offers great interest rate, their app is lovely to use - happy customer Reviewed on: 1st June 2023

so useful!

I use zopa all the time, its really helped me manage my money! Reviewed on: 1st June 2023

Great Flexibility and Pots for Savings Plans

Simple to open on line account where I was able to set up different savings pots and could set notice for withdrawals at instant access,, 31 days or 95 days access. This gives great flexibility and sets a clearly visible target for savings pots which I could title myself (e.g holiday) but also gives an overall savings balance. Also very easy to pay in and withdraw via Zopa App. Reviewed on: 31st May 2023

Fantastic and realisable

Zopa are great because they are easy and clear and easy to understand. Reviewed on: 31st May 2023

So easy and great interest

I’ve told all my family about this simple, easy to use savings company. Love the tiered options and great app. Reviewed on: 31st May 2023

A great find

I found zopa product easy to navigate and putting money in and withdrawing very easy to do and quick,they give good rates as well. Reviewed on: 31st May 2023

Great savings account

The Zopa app is very easy to use and makes setting up one off or recurring payments easy. I like being able to rename all of the pots so I know what I’m saving towards and having slight differences with different lengths of notice for access is motivating too. It also helps that their interest rate is amongst the best. Reviewed on: 31st May 2023

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