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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Fabulous

5
Very east to set up. Excellent communications Reviewed on: 6th April 2023

Good

4
Good bank to work with, easy app Reviewed on: 6th April 2023

Zopatansitc

5
Flexible and intuitive online savings ac Reviewed on: 6th April 2023

So easy

5
I just loved how simple it was to start saving in to my zopa account! A few clicks and I was all set up. Recommended. Reviewed on: 6th April 2023

Smart Savings

5
Quick & easy to set up and manage. Reviewed on: 6th April 2023

Simple way to save and get great Rates

5
Easy to join, great rates and easy site/App to use. Couldn't be happier. Reviewed on: 6th April 2023

Great interest rates and flexible savings

5
The interest rates on savings are great and customers can have booster pots to earn even more interest. It's easy to operate and all done online. Reviewed on: 6th April 2023

Honest & straightforward

5
Simple app to set up and use. Offer the best service. Everything appears honest and straightforward with this company. Reviewed on: 6th April 2023

Saving Simplified

5
Excellent account - very easy to set-up and use. The option to select 7, 31 day etc boosted pots gives great flexibility within a single account. App is very easy to navigate and would not hesitate to recommend. Reviewed on: 6th April 2023

Easy and perfect

5
To organise the loan i wanted was easy and quick to do and was paid into my bank the same day Reviewed on: 6th April 2023

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