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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy peasy savings

Everything about using Zopa has been easy and I'm a happy saver as a result. Reviewed on: 6th April 2023

Great

Great customer service. Great I terest rste Reviewed on: 5th April 2023

Great interest rates

Easy to use bank account with excellent variable interest rates for savers depending on how long money needs to remain in the pots Reviewed on: 5th April 2023

Always follow through.

Easy and accessible online control. Never had any issues and communication is always spot on. Reviewed on: 5th April 2023

Easy, safe and competitive rates

As an online service the account is simple to manage and importantly maintains a competitive rate of interest. Reviewed on: 5th April 2023

Great Saver

Easy to set up Easy to use Handy to keep separate money pots Useful having a range of fixed pots at different interests & for different time periods Reviewed on: 5th April 2023

Accepted straight away, money straight in my bank

No hassle applying Money in my bank straight away Easy affordable monthly payments Easy app to navigate to keep on top of your payments and help you keep on track Would 100% recommend Reviewed on: 5th April 2023

Excellent Savings Account

Really easy to use, great interest rates, love the functionality of the separate “pots” with different interest rates! Reviewed on: 5th April 2023

So easy, so effective, love it

I found myself at Zopa following a recommendation from Money Saving Expert. The smart saver account has a great basic rate, and the booster pots allow increased rates for short term savings. It's all super easy and with rates this good, I'm telling everyone about Zopa Reviewed on: 5th April 2023

savings

Great rates. and good to be able to put money into separate pots to save for different things, app is also easy to use Reviewed on: 5th April 2023

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