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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Simple and flexible

A simple to use account with many flexible options for savings pots. I'd definitely recommend this to anyone comfortable using a mobile phone. It would be an improvement for the future if there was an option to manage the account from a laptop though. Reviewed on: 5th April 2023

Simple process to open and manage

Really easy opening experience, I like how you can name your pots and boost them as you wish. Reviewed on: 5th April 2023

Great product

Very easy to use and competitive interest Reviewed on: 5th April 2023

Saving made fun!

The boost feature is excellent and makes saving feel fun and enjoyable, coupled with excellent interest rates that continue to increase on a regular basis Reviewed on: 5th April 2023

Easy to be apply

Zopa were very helpful quick and easy to apply and they kept me updated every step of the way it is also nice and easy to settle early Reviewed on: 5th April 2023

Great savings app

I moved my savings into Zopa smartsaver because the interest rates were good. Zopa have kept on applying the new rates as they have increased which is great to see the monthly increases. The app is very user friendly and you can create different pots with varying access criteria to suit your needs. It's easy to deposit and withdraw to a linked account, and the money is available within a few hours at most. I would highly recommend. Reviewed on: 5th April 2023

Good service

I applied for loan,and was soon accepted, good interest rates etc, uncomplicated system,highly recommend. Reviewed on: 5th April 2023

Good savings account

This is a very good savings account as it lets you move different amounts of money into individual pots with different interest rates. Therefore I can get a higher interest rate by locking away my money but the time period is not too long to wait before I can get hold of the money again. This is better for me so I don't have to use a fixed term savings account of 1 year to get a good interest rate on my savings. Reviewed on: 5th April 2023

Easy, Convenient

Very simple to set up accounts, good incentives to use different pots and all on my phone. Reviewed on: 5th April 2023

Great, easy savings product

Easy to set up, rates get passed on, I'm notified when my money has arrived and the boosted pots feature gives me control over my savings all in one place. Reviewed on: 5th April 2023

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