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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent, reliable service with unbeatable rates.

I found Zopa whilst looking for good interest rates for my savings whilst being an alternative to the big established high street banks. Zopa Support answered all my questions before I opened my account and opening the account was easy. The app is reliable and easy to use, withdrawing/depositing money is really fast and the interest rates are better than anything I've seen elsewhere Reviewed on: 5th April 2023

Excellent savings accounts

The app is very easy to use, the interest rates are very competitive and I love the fact that you can easily create different pots to keep track a variety of savings goals. Reviewed on: 5th April 2023

very happy

Very good, no complaints. Thank you. Reviewed on: 5th April 2023

Easy quick access and transactions

Transfers in and out straightforward. Reviewed on: 5th April 2023

top rates and service

Among the best rates and you can create pots for each saving goal which really helps to monitor gosls Reviewed on: 5th April 2023

Smart Saver

Flexible saving options and easy to use interface makes this a brilliant option. Reviewed on: 5th April 2023

Excellent product

Easy to use and maximise interest rates with the weekly, monthly and 3 monthly saving options. Reviewed on: 5th April 2023

Brilliant App & top interest rates

I love the ability to create savings pots, which pay top rates of interest. The App is very slick and user friendly. Reviewed on: 5th April 2023

Fun and easy to use with decent rates

Zopa is different and much easier to use than other bank accounts I've used. Nice to see some innovation along with good rates in the banking sector. Reviewed on: 5th April 2023

Excellent app-based online bank with excellent interest rates.

The app is simple, yet powerful and efficient, whilst being very easy to use. Boosted pots are an added bonus and can help saving and budgeting, whilst earning enhanced rates of interest. Excellent savings platform. Reviewed on: 5th April 2023

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