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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 13th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Brilliant online savings account with high interest... Brilliant online savings account with high interest rates offered on account opening. Reviewed on: 13th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8148)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy and straight forward to use, competitive rates

Easy and straight forward to use, competitive rates Reviewed on: 7th March 2026

Good interest rate and easy to use app.

Good interest rate and easy to use app. Reviewed on: 7th March 2026

Very good customer service and quick on answering t...

Very good customer service and quick on answering the phone Reviewed on: 7th March 2026

Clear information and competitive rates.

Zopa were recommended to me for the ease of applying, good interest rates and the convenience and ease of moving my money around. I must admit I am very satisfied with my experience and with how clear the contact I have with them is, I have recommended Zopa to several of my family members and will continue to do so. Reviewed on: 7th March 2026

Great rates phoned customer service once very helpfu...

Great rates phoned customer service once very helpful polite friendly and professional. Reviewed on: 7th March 2026

Interest all the way

So easy and straightforward to open account. Interest on current account balance, high interest rate on savings account - what more could you ask for?? Reviewed on: 7th March 2026

Easy to use online banking

The zopa app is easy to use and offers great interest rates. It's easy to swap money around and transfer to and from more commercial banks Reviewed on: 7th March 2026

Excellent communication and value

Excellent communication and value Reviewed on: 7th March 2026

A truly user friendly app-based bank.

A truly user friendly app-based bank. Immediate transfers and highly competitive interest rates make it a saver’s ideal destination Reviewed on: 7th March 2026

Good interest rates.

Good interest rates and easy to use app. I wish that Zopa was a fully funtioning bank and I would move all my transaction to it. Reviewed on: 7th March 2026

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