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Zopa: Smart Saver reviews

4.82
Based on 8,148 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8148)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Easy and accessible

5
Zopa has been a delight to save with , extremely easy to set up and move payments about. Cannot fault it and very competitive saving rate. Strongly recommend after experience with ‘ competitors’ which was sub standard in comparison with Zopa Reviewed on: 3rd April 2023

Superb customer service, really good app based savings

5
This company is by far the best app-based savings bank been with them for a good few months now! App is easy to use and fast transfers good rates! Highly recommend Reviewed on: 3rd April 2023

Simple to set up and the best savings rates around

5
Very simple to set up. The best easy access savings rates which go up when the bank base rate goes up. Reviewed on: 3rd April 2023

Super Zopa

5
Fabulous from Day One - tremendous communication Reviewed on: 3rd April 2023

Saving made simple

5
Problem free saving account with fair rates of interest. Reviewed on: 3rd April 2023

Easy Peary

5
Easy to apply on line even for someone not very savvy with online savings. Also competitive saving rates. Reviewed on: 3rd April 2023

Refreshingly easy

5
Interest rates honestly follow the market with no delay. Very easy and flexible processes make it a pleasure to be part of. Reviewed on: 3rd April 2023

Excellent service

5
Easy to set up on line, such good interest rates and easy access. Reviewed on: 3rd April 2023

Superb savings offering

5
Zopa has such an easy savings account offering - I was able to get full flexibility on my savings to allow me to lock up cash to suit my needs. Very innovative and very user friendly! Reviewed on: 3rd April 2023

Quick money transfer to nominated bank

5
Instant access interest rates increases rapidly in zopa. Quick money transfer to nominated bank and deposit also quick. Notification of all transactions received by email and mobile by zopa. Reviewed on: 3rd April 2023

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